NelumBox - Last-mile delivery on the example of Home Nursing

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The Challenge


One of the leading home nursing providers in the DACH-region faces the challenge of transporting and storing temperature-sensitive medication. Their nurses have to carry cold chain requiring medicines for a whole day, administering these drugs to up to 8 patients in a single shift.

They found a workaround for their problem by installing pharmaceutical fridges at the nurse’s home to store the medication and converting the nurse’s private cars by installing in-build refrigerators in the trunks in addition to additional car batteries to assure a proper energy supply.

The nurses need to track the temperature with an external data logger placed in the fridges as well as between transportation of the drugs from the refrigerator to the car and from the vehicle to the patient. This results in additional paperwork to ensure and archive the temperature of the pharmaceuticals in addition to the paperwork for the administration itself.

The existing process intervenes in the private life of the company’s staff and results in a lot of bureaucracy, which keeps the nurses from their proper work: Helping people.

The Solution


Together with Tec4med, the company now creates a new way of storing and transporting temperature-sensitive medication. As a first step, every nurse received a NelumBox to securely carry the medicine throughout the day without having to convert their private car. NelumBox can charge while it is connected to the cigarette lighter socket. Nonetheless, most nurses do not require an external power source at all, since the NelumBox provides a proper battery supply lasting for the whole day. 

Also, the Tec4Cloud automates the whole bookkeeping, by creating temperature reports, which let the nurses focus on their primary task again. On top, the loss of products is minimized thanks to real-time alerts on the device and via the Tec4Cloud. 



As a next step, the company thinks about giving each of their customers a NelumBox to store the drugs securely at the patient’s home. In that particular case, the nurses do not have to store the medicine at their private homes. Instead of that, they pick up the delivery at the company’s headquarter or pharmacy to transport it once a month to the patient's home. Thanks to the electronic lock, the patient has no access to the medication, and the nurse can open the NelumBox with her access card for the administration.

In the future, more self-administering smart devices will go to the market, which enables patients to safely self-administer the drugs. NelumBox can connect to these smart devices, not only storing the temperature-sensitive medication but also track the correct adherence.



Discover new and innovative ways of providing the best quality of home care, improving the quality of your service while cutting costs, and adding value at the same time.

  • Increase flexibility
  • Decrease bureaucracy
  • Improve the quality of your service
  • Digitalize & automize processes
  • Significantly cut costs