Customer Success Manager (m/f/d)

We are looking for a pro-active and motivated Customer Success Manager to join our international sales team. Work closely with our marketing and sales team and convert new leads into consistent happy customers.

Your responsibilities:

  • Accept and integrate new B2B leads and introduce them to the Tec4med product world
  • Our customers are your passion: Be in close contact with our (new) and existing customers, inform them about our new innovations and support their current requirements, wishes and questions
  • Exchange ideas with product development and pass on direct customer feedback
  • Visit national and international customers and trade fairs
  • Develop sales strategies together with the team and implement them

What we expect:

  • You enjoy working independently and in a solution-orientated manner and are also able to acquire self-taught skills
  • You are enthusiastic about technology and innovation
  • You enjoy video conferencing and close customer contact and like explaining exciting product worlds to complete strangers
  • You have a good command of written and spoken German and English
  • You are open-minded, curious and patient
  • You have a feel for and/or understanding of digital markets/business models
  • You have the motivation to familiarise yourself deeply with topics and become an expert in them
  • Initial startup experience is a bonus

That awaits you:

  • Exciting insights into a successful and up-and-coming tech start-up that doesn't take itself too seriously
  • Highly motivated, experienced and international team
  • Attractive remuneration and share package
  • Independent, solution-orientated and creative work
  • Flat hierarchies, short decision-making processes, open corporate culture
  • A new office with all amenities
  • Fun and exciting team events
  • Guaranteed humour-free 9-5 office stallions & studs