NelumBox - Onboard Courier Services on the example of Cell- & Gene-treatments

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The Challenge


A leading Onboard Courier Service (OBC) often faces the challenge of shipping highly sensitive medication for Cell & Gene treatments. The patients needing the treatment are reliant on the spontaneous administration of the medicine, which made transportation a highly intense challenge.

The Onboard Courier, in this case, needs to fly to the OBC headquarter to pick up the preconditioned passive shipper, then drive to the airport to fly to the laboratory picking up the medication. Afterward, delivering the medicines to the treating hospital, only to fly back home and send the passive shipper back to the headquarter via mail service. This process makes the whole delivery more expensive, time-consuming, and risky. It also lacks real-time tracking, which has to be done through manual updates by the OBC via text messages. Besides, the trips are longer than needed and nearly impossible to pursue spontaneously.

The Solution


The Onboard Courier Service started a test with NelumBox specifically for expensive, high value and temperature-sensitive goods. Every OBC working for the client receives a NelumBox and stores it at home. That way, the company saves on the initial flight to the headquarter and the transport back after finishing the trip. Furthermore, Tec4Cloud enables full real-time visibility for the client, who is now able to prepare the administration of the drugs just in time.

Thanks to NelumBox not needing preconditioning, the OBC is only dependent on the next flight to the given destination.

Also, NelumBox enables new business cases by the option to change the temperature on the run and extending the runtime by carrying additional batteries or charging during layovers. That way, the courier is able to deliver the medication, change the temperature range, and pick up another cargo to transport it to the next destination instead of picking up another passive shipper first.



While working with NelumBox und Tec4Cloud as a tracking system, the Onboard Courier Service plans to integrate their existing data monitoring hardware into the Tec4Cloud. Their goal is to gather all information in one software and manage their shipments as well as providing personalized access for their customers to send temperature reports and more automatically.



Discover innovative and revolutionary ways of providing the best quality of onboard courier services, by improving the quality, while cutting costs, and adding additional value at the same time.

  • Increase flexibility
  • Decrease bureaucracy
  • Improve the quality of your service
  • Digitalize & automize processes
  • Significantly cut costs